Knowing that up to 45% of IT equipment fails within three years, we aim to provide you with the assurance, should the worst happen, that we are there to help quickly. We understand that on-site business service is critical when it comes to IT issues and the need to minimise the cost and inconvenience of downtime. As a result our IT solutions also provide you with expert technical help to solve your computing issues as and when they may arise.
Why not let us take the strain of your IT maintenance and support?
Our experienced IT engineers provide you with a second to none service which will eliminate your daily woes and worries regarding your IT systems.
Our approach is one of prevention rather than cure and our maintenance agreements are about keeping you and your company up and running, saving you money.
We pride ourselves on our proactive approach to your company’s requirements. Through individually tailored programmes which can include regular visits as well as remote management, email and telephone support, you can rest assured we have your business covered, so you don’t need to worry!
What We Offer:
We can fix faults remotely by connecting over the internet using our remote software and taking control of the offending PC.
When something goes wrong that cannot be fixed remotely, we will visit your site.
We guarantee a 24hr response time (between Monday-Friday 9am-5pm).
Server & System Maintenance
We provide you with 4 onsite check-ups spaced throughout the year to carry out maintenance on your systems, allowing us time to carry out checks and updates to make sure everything keeps running smoothly.
we check your backup making sure if there is a fault, we find it and fix it. Thus making sure that if there comes a time where we need a backup to restore from, we are certain there is one.
All maintenance contracts cover labour costs for dialling in, e-mail and telephone support.
We place the utmost importance on customer uptime and staff productivity. It is our belief that an IT uptime of 99% can be expected by all customers. This means that not only is regular IT maintenance of paramount importance, but also the availability of IT engineers to be on hand, quickly and efficiently providing direct support to your company.
Some of our key current supported platforms include:
Microsoft Windows Server
Microsoft Windows NT Server
Microsoft Exchange Server
Microsoft ISA Server
Terminal Server Platforms
Microsoft Windows XP
Microsoft Windows Vista
Microsoft Windows 7
Various Office Applications
Labour and callouts covered only. (No parts)
Breakdown service covering labour, callouts and parts
Breakdown service covering labour and parts Proactive, onsite visits and Backup Checking
Believe IT Gold Service is an all-inclusive, proactive, IT support service for all aspects of your IT Systems including Servers, PC’s, Mobile Devices and much more. Available with inclusive on and off site support, we will deliver complete peace of mind for an affordable fixed monthly fee.
Instant access to expertise
We look after your IT, leaving you to focus on the every-day running of your business
Proactive maintenance ensuring stability & reliability
Constant monitoring – It’s fixed before you know it’s broken
Free full network & system audit
Knowledgeable remote & onsite engineers
Fast response times
Trusted Microsoft Partner
Laptop repair specialist
Online backup and disaster recovery solutions
Affordable fixed monthly cost
If you want to explore your options and find out more, please contact us.
Phone: 0141 771 3557
Mobile: 0784 359 1836
More information on contacting us can be found on the contact us page.